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Update on my ombudsman experience November 4, 2011

Posted by Brian Schar in USPTO.
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I wrote too soon.  It turns out that my problem was resolved – the person who had been assigned to help me simply never called me or otherwise informed me of that.  I would in fact use this program again; what I would do differently is communicate more frequently with the particular USPTO employee assigned to help me.   If you utilize the ombudsman, I would recommend you do the same.

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